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Q: How do you ensure shipments will arrive intact? A: All shipments are packed and shipped in such a way as to ensure safe delivery, and we've chosen shippers with excellent track records. Q: Will you be sending me tracking information? A: Yes you will be sent two separate emails with tracking information. If you do not receive these emails then please call or email us for the information. Q: When will you ship my item? A: We ship the next business day. Orders Placed on Friday or over the weekend will ship out on Monday. Please keep in Mind sometimes we are busy and might not be able to finish all shipments on the same day. Q: What shipping service do you use? A: We Ship USPS Priority Mail 2-3 days. Signature Delivery Conformation. Q: How do I return an item? A: Simple just ask us for the easy return form website@wholesalelaptopbattery.com Q: Do you charge a restocking fee? A: yes we do charge a restocking fee of 20% for items that are no longer wanted or items to be found in working condition that our returned to us. Please keep in mind we test all parts here 3 times 2 times at the factory and 1 time when they reach our warehouse. Original shipping is not refundable. Buyer Pays return shipping .if there is a mistake on our end will send you a return shipping label so you can return the item cost free. Refunds will be given for 30 days after purchase date minus 20% and original shipping and handling cost. After 30 days parts are for exchange only. Parts are sold with a 1 year warranty if you need a part replaced just ask us. Q: Where do I return my item? A: Wholesalelaptopbattery Returns 227 Hathaway St E Girard PA 16417 Q: When will I get my refund? A: 2-3 days after your package enters our warehouse. Q: How do I contact you? A: Email website@wholesalelaptopbattery.com or 814-460-6212 Q: My item is broken and I would like to exchange it what do I need to do. A: Just contact us website@wholesalelaptopbattery.com we will look up your warranty status if your warranty is good we will handle it from there. Q: Do you take phone orders A: Sorry at this time we are not taking phone orders Q: What will be the name on credit card Statement A: If you paid with a normal credit card. The name will be PC Partners
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